Privacy Policy
We collect what we need to take care of you, we use it to actually take care of you, and we never, ever sell it. Here's the rest of the detail. Effective August 23, 2026.
What we collect
When you reach out through our website, by phone, by text, or when you book a visit, we may collect your name, phone number, email address, service address, and any details you share about what's going on with your system. We don't collect more than we need to get you scheduled and take care of your home.
How we use it
We use your information to contact you about scheduling and service updates, send appointment confirmations and reminders, follow up after a visit, respond to your questions, and keep our own records straight. We don't use it for anything beyond taking care of you and running our business honestly.
We don't sell your information
Honey Heat & Air does not sell, rent, or trade your personal information to third parties, for any reason.
Text messages
If you provide your phone number, you may receive texts from us related to your service, including appointment confirmations, technician arrival updates, and follow-ups. By providing your phone number, you consent to receive these messages.
- Consent to receive texts is not a condition of purchasing any service.
- Message frequency varies based on your service activity. Message and data rates may apply.
- Reply STOP at any time to opt out, or reply HELP for assistance.
Your choices
You can ask us to update or delete the information we have on file for you at any time by calling or emailing us.